Privacy Policy
Introduction
Public is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website, purchasing a digital gift card, contacting us, or interacting with us online.
By using our website, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.
Who We Are
Public is the data controller responsible for the personal information collected through this website.
For any questions relating to this Privacy Policy or your personal information, please contact us using the contact details available on our website.
Information We Collect
We may collect and process the following information:
Contact information such as your name and email address when you contact us.
Information provided when purchasing a digital gift card.
Information you submit through forms on our website.
Technical information such as IP address, browser type, device information and website usage data.
Information collected through cookies and similar technologies.
How We Use Your Information
We use personal information to:
Respond to enquiries and requests.
Process and fulfil digital gift card purchases.
Provide customer support.
Improve the performance, functionality and security of our website.
Understand how visitors use our website.
Comply with legal and regulatory obligations.
Send marketing communications where you have chosen to receive them.
Marketing Communications
Where you have opted in to receive marketing communications, we may send you updates, offers, events and other information about Public.
You can unsubscribe at any time by using the unsubscribe link included in our emails.
Legal Basis for Processing
We process personal information where:
It is necessary to fulfil a contract with you.
It is necessary for our legitimate business interests.
We are required to comply with a legal obligation.
You have given us your consent.
Sharing Information
We do not sell your personal information.
We may share information with trusted third-party service providers who help us operate our website, process gift card purchases, manage communications or provide technical services.
We may also disclose information where required by law or to protect our legal rights.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience and understand how the website is used.
You can manage your cookie preferences through your browser settings or our cookie consent tool where available.
Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no online service can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting and reporting requirements.
Your Rights
Under UK data protection law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your personal information.
Restrict or object to certain processing activities.
Withdraw consent where processing is based on consent.
Request transfer of your personal information where applicable.
To exercise any of these rights, please contact us using the contact details available on our website.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the contact details available on our website.